Cisco Unified Contact Center (Express and Enterprise)

Whether your organization is deploying Cisco Unified Contact Center for the first time or upgrading your Contact Center from CAD to Finesse, our team of Enablement Specialists can transition your Agents and Supervisors to the Cisco Finesse and CUIC applications prior to system conversion.

Finesse Agent: 45-minute session.

Phone and Finesse Agent: 1-hour and 45-minute session.

Finesse Supervisor and CUIC: 1-hour and 15-minute session.